Trust & Safety
Trust & Safety is the set of policies, processes, technologies, and teams used to protect users, platforms, and AI systems from harmful, abusive, deceptive, or unsafe content and behavior.
What is Trust & Safety?
Trust & Safety programs identify and manage risks such as harassment, fraud, hate speech, self-harm content, illegal activity, misinformation, and other policy violations. In AI systems, this can involve content detection, moderation, user reporting, automated safeguards, human review, and enforcement mechanisms.
Why is Trust & Safety Important?
Trust & Safety helps organizations create safer digital environments while enforcing consistent policies and protecting users from harmful experiences. For AI applications, it is especially important because models can generate, transform, or distribute content at scale and may require continuous monitoring and intervention.
Common use cases
Trust & Safety is commonly used in social platforms, AI applications, online marketplaces, gaming platforms, content moderation, user-generated content systems, and enterprise AI governance.