Chatbots

Chatbots simulate conversations between users and digital systems. Traditional chatbots often follow predefined rules or scripted responses, while AI-powered chatbots use natural language processing and large language models to understand context and generate more flexible responses. They can also connect with databases, APIs, and business systems to retrieve information or perform specific tasks.

Chatbots allow organizations to provide automated assistance at scale while reducing repetitive manual interactions. They can improve response times, provide 24/7 support, and help users quickly access information or services. AI-powered chatbots can also handle more complex and conversational interactions than traditional rule-based systems.